Sleep Mask

We take great care in packaging your order to ensure it arrives in perfect condition from our warehouse at 805 SE 43rd St, Ocala, FL, 34480, USA. We're committed to delivering your package in perfect condition every time! In the rare event anything isn't quite right upon arrival, Arcon covers a seamless and straightforward resolution process to ensure your complete satisfaction..

Simply contact us within 7 days of delivery at info@arconwellness.com or +1 (352) 239-9532 sharing photos and your order details. We'll promptly arrange a complimentary replacement or full refund, and in most cases, we'll even cover the return shipping to keep things effortless for you. Check out our refund policy for more information.

While we don’t offer direct exchanges at this time, returning an item for a refund and placing a new order is quick and easy with our 30 day return policy. Once your return is approved, we’ll issue a full refund so you can reorder the correct size, style, or product right away.

To get started, simply email info@arconwellness.com or call +1 (352) 239-9532. We’ll guide you through the return process and help ensure your new order ships out promptly from our Florida warehouse.

Our sleep mask is made from 100% silk, with a gentle elastic strap that’s fully adjustable.

Our mask is designed to give 100% light blockage, leaving for total black out when used.

Our elastic straps are fully adjustable from 14-23 inches, making it fit all head sizes.

Yes! We recommend placing it in a laundry bag and washing on a gentle cold cycle, then air drying flat to maintain shape and softness.

Tracking your package with Arcon Wellness is simple and convenient, giving you real time updates on your order's journey from our warehouse, straight to your door. Once your order has shipped, you'll receive a confirmation email containing your unique tracking number and a direct link to the carrier's tracking page for easy monitoring.

To track your package at any time, visit the Track Your Order page on our website and enter your order number. This will provide the most up to date status, including processing, in transit details, and estimated delivery. If you need any assistance locating your order number or interpreting the tracking information, feel free to reach out to our support team, we're here to help!

Our return policy is designed to give you complete peace of mind with your purchase. We offer a generous 30-day return window from the date you receive your order, allowing you plenty of time to try out your seat cushion and ensure it's the perfect fit for your needs.

If you're not completely in love with it, simply send it back for a full refund, no hassle involved. Just make sure the product is returned in its original condition, unused and with all original packaging, and include your proof of purchase. We'll process your refund promptly once we receive the item! Check out our return policy for more information.

If you need help with your order, we're here to assist you quickly and easily. You can reach our dedicated support team Mon-Fri: 9:00 AM - 5:00 PM (EST) through multiple convenient channels to ensure your issue is resolved promptly.

Contact us from 9:00am - 5:00pm EST for instant responses. email us at info@arconwellness.com, or give us a call at +1 (352) 239-9532. Most order related questions or issues are handled in under 5 minutes, so you can get back to enjoying your purchase without delay!

Yes, it blocks cabin light perfectly so you can sleep comfortably in any seat.

At Arcon Wellness, we're committed to providing excellent customer support and are here to help with any questions, order inquiries, or product concerns. Simply contact our friendly team for assistance.

Feel free to email: info@arconwellness.com for detailed assistance, or call: +1 (352) 239-9532 for quicker resolutions. Our customer service hours are Monday through Friday, from 9:00 AM to 5:00 PM EST.